Solutions Engineer

The Solutions Engineer will partner with the direct sales team to help overcome technical objections, address questions about the architecture, delivery and implementation process for Socialware's SaaS-based solutions.

Responsibilities & Requirements

Responsibilities

  • Partner with Sales Directors to support them in the selling process which will include product demonstrations, RFP responses, security reviews and technical deep dive calls
  • Set expectations and help scope the implementation process and timeframes
  • Assist Sales Directors in creating client presentations and defining solution strategy
  • Drive proof of concepts by working with prospects to define deliverables, scope, success criteria and ensure all deliverables are complete
  • Document product requests and requirements for product management and engineering departments

Requirements

Candidates for this position must have solutions engineering or pre-sales experience, be fluent in social media have a proven track record of sales success while managing multiple sales cycles across multiple Sales Directors and meet all of the following requirements:

  • Deep technical expertise to be able to handle questions regarding architecture, delivery and integrations
  • Experience in managing the technical aspects of enterprise-class sales cycles
  • Demonstrated experience with social networking and social media
  • Outstanding oral and written communication skills
  • Presentation and public speaking experience (executive level audience)
  • Entrepreneurial spirit with a maniacal focus on making customers successful
  • Attention to detail, highly organized, with an absolute focus on quality of work
  • Industry experience in financial services a plus
  • Ability to travel up to 50%